Customer Care & Help Center

Contact

Questions about shipments, EU orders, age verification or wholesale? Our support team is here 7 days a week.

Email Inquiries

Average response within 2-4 hours

Support Hours

Mon – Sun: 08:00 – 20:00 CET

● Live Support Online

Logistics Hub

Stockholm, Sweden & EU

UPS & DHL Express worldwide

Send an Inquiry

Fill in the details below and an agent will respond promptly.

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📦 Order Status 🚚 Shipping & Customs 💼 Wholesale / B2B 💬 General Inquiry

Full Name *

Email Address *

Order ID (Optional)

Phone Number (Optional)

Message / Description *

I confirm that I am at least 18 years of age and accept the privacy policy regarding order inquiries and customer support data handling.

Nordic Care Team

Active Now

Average Response

Under 2 hours during business hours

Mon – Sun: 08:00 – 20:00 CET

Direct Contact

For order cancellations & customs support